IT Maintenance Program - Maryland, Virginia & Washington, D.C.

THE TECH DOCTOR
Maintenance Program

Less are the different levels of service offered for our Annual maintenance program:

Bronze Plan- $400.00/ year
• 5 remote\email support hours
• 1 on site visit or up to 2 hours total

Silver Plan- $950.00/ year
• 10 remote/email support hours
• Up to 3 on site visits, or up to 6 hours total

Gold Plan- $1500.00/ year
• Unlimited remote or email support
• Up to 5 on site visits, or up to 10 hours total

Platinum Plan- $2500.00/ year
• Unlimited remote or email support
• Up to 8 on site visits, or up to 25 hours total
• Up to 2 custom machines built (software\ parts extra)

You can download our Agreement/Contract and fill it out and return to us via regular mail or scan and return us as an attachment.

Terms and Conditions

• Parts and software not included in cost of service contract.
• Method of support (remote or onsite) is at discretion of provider.
• If benefits of contract are exhausted before contract expiration date, customer may either upgrade to next contract level or pay for services beyond contact at regular rates.
• On site visits are counted as one hour minimum. If time goes beyond one hour, actual time is deducted from balance of time remaining on contract.
• Customer agrees to pay amount listed above for chosen contract level for services listed at that level. Customer also agrees to the additional terms and conditions listed herein.
• Cost of contract non-refundable after payment is made.
• If portion of services paid for with contract is unused at contract expiration date, there will be no refund for unused services.
• By signing this contract customer agrees to all terms listed herein.

We provide on-site services to the areas in Maryland, Virginia & Washington, D.C.

CONTACT US NOW ONLINE

We provide on-site services to the areas in Maryland, Virginia & Washington, D.C.

*Other areas considered on a case by case basis. Same day service may be an additional fee.